Control and automation for the retail sector

The trade sector, both retail and wholesale, requires maximum optimisation of all business processes in order to cut costs, raise employee efficiency and grow customer loyalty. The WhiteWeb box of ready-made solutions handles this task as well as possible, because the proposed modules 'cover' the whole range of problems faced every day by business owners who are looking for trade automation technologies.

Control all processes

You can take the comprehensive automation offer for trade enterprises, or stop at the ones you need right now – decide for yourself which tools to involve, because it is that simple!

Modules for optimising business processes:

• implementation of BPM – a system that lets you build business process models, track their efficiency and make adjustments;
• implementation of WMS – a warehouse accounting system;
• connecting accounting software (1C: Accounting, iFin, Dilovod, etc.) for report generation and bookkeeping;
• automation of goods accounting in retail trade;
• distribution of tasks and responsibilities, with automatic control over their completion;
• software for trade automation;
• creation of document and invoice templates.

Modules for improving service quality:

• IP telephony for fast request processing;
• logging of customer enquiries and tracking the status of an enquiry at every stage of interaction in a CRM for trade;
• control over the managers who receive customer requests.

Modules for implementing loyalty programmes:

• setting up, launching and controlling loyalty programmes, certificates and discounts;
• analytics of the performance of the launched programmes;
• management of certificates and loyalty cards of different types and purposes.

Modules for optimising the customer base:

• a customer database;
• customer segmentation by given criteria, division into target groups;
• the most complete history of interaction with customers;
• collecting information about customer preferences.

Marketing task management modules:

• end-to-end analytics for managing advertising campaigns;
• promotion management.

The flexibility and functionality of the proposed solution will appeal to those who strive to keep every aspect of their company's activities under control. With the WhiteWeb box of ready-made modules it is easier than easy.

Assess the result and set new goals

Use every opportunity to develop your business in the trade sector:

• take the quality of work to a new level;
• automate key business processes;
• monitor the progress of marketing activities and assess their effectiveness;
• find an individual approach to customers;
• increase sales.

Constant control and automation of the key aspects of work let you achieve maximum results. With the proposed modules you will easily reach your goals and be able to take new 'peaks'.